Reviews
Reviews
Jerry Brown
One of the friendliest Detail oriented businesses I've dealt with in a long time! And they go beyond transmission issues to looking at the total package under your hood to ensure you get down the road safely!! I am comforted by knowing their dyno and road tested product will enable me to get my job done! Thanks to the Dustys crew! Terry, Jerry , and Katie Brown of Callies large Animal Cremations of Klamath Falls Oregon
Jonathan Trost
Excellent service and great communication. Jody was very helpful addressing all my concerns. I feel good about the work they did on my dodge and I’m confident they will do right by me in the future. Highly recommend.
Response from the owner : Jonathan, thank you for trusting us to work on your truck and also leaving us a 5-star review. If you need anything in the future just give us a call and we will be happy to help.
Madison Gierloff
Great shop, staff is very friendly and helpful. Came for an oil change and they did a thorough inspection and explained all parts while not putting any pressure on me. Found an issue that may be under warranty and explained and helped me understand how to get it done under that warranty. Amazing shop I would easily recommend to anyone!
Response from the owner : Madison on behalf of all my staff I would like to thank you for bringing your vehicle in for an engine oil change and full vehicle inspection! Please remember to give us a call any time with any questions or concerns regarding your vehicle!
Kevin Pettipas
Very Professional and Personable establishment. Answered all my questions and listened to my concerns. Took the time to explain everything in layman's terms to insure you were fully informed of what the process of servicing my vehicle entailed. Straight forward pricing and recommendations. I recommend this Business to anyone experiencing transmission issues or concerns.
Response from the owner : Thank you, Kevin, for the review! Please keep us in mind if you ever need any help with your Dodge truck when it comes to servicing or any other repairs!
Carole Mee
From the initial call to set up an appointment with Dusty's, Jody was very friendly, helpful and professional! He also asked if there were any other concerns that we might have with the vehicle other than doing a routine transmission service which is always a plus from such a reputable business! Definitely leaves you with a good feeling after you get off of the phone. Tony was at the front desk when we dropped off the vehicle and he was great also! Very friendly and professional! As promised, we were contacted by phone when our car was ready and we paid the amount that was quoted. Been familiar with Dusty's transmissions as I sold them aotumotive parts when I was in the industry here in the valley over 30 years ago! Outstanding reputation within the community both then and now! Keeps ya' comin' back!
Response from the owner : Carole, we appreciate your decision to select Dusty's Transmissions for your transmission service. Keep in mind that we're available for all your automotive requirements, and be on the lookout for our mailer featuring additional service discounts.
Sara Wells
Broke down on side of road. By the time I got towed there it was as middle of night. Called first thing in morning and they got started as soon as they could. Honest, straightforward , they got me back on the road as soon as possible and gave me good ideas how to get myself where I was going in the first place. Highly recommended!
Response from the owner : Sara, we're delighted that we could repair your vehicle and get you back on the road quickly. Whenever you're passing through town, feel free to stop by and say hello. We appreciate your business and your 5-star review.
Ilana Moss
When the transmission went out on my '99 Vitara everyone said it couldn't be fixed... except Dusty's! They pulled out the A Team and got it done! I am so happy to have my Vitara back, thank you Dusty's! ❤️❤️❤️ …
Response from the owner : Thank you for your feedback, I will be sure to share this with our whole crew here at Dusty’s Transmissions!
Robin Daviscourt
When Ford couldn't service my 2006 Ford Freestyle CVT closed transmission system - Dusty's came to the rescue! Service was quick, cost less than I was quoted, and even the waiting room is comfortable. I will always go to Dusty's for professional service.
Response from the owner : Thank you for your feedback Robin. We have been able to help many customers who have struggled with dealerships. Appreciate the opportunity.
David Machen
Can't say enough good things about Dusty's! Ran diagnostic, found the PCM board was failing, got the new board, installed and dialed in. All in a bit over a week. I highly recommend them!
Response from the owner : Thank you David, we are glad we had the opportunity to help.
Brett& Debra Thomas
Jody and the crew at Dusty's really came through for me.Two days before a planned RV vacation the clutch failed in my Dodge 2500, Although they were swamped with work , Jody said they would do all they could to work it in.. and they did ! Ended up being a relatively minor problem , expertly fixed and we were on our way ! Great job..thanks Dusty's Brett Thomas
Response from the owner : Brett, thank you for these kind words. Dusty’s Transmissions staff serve our community and we are people in that community as well. We try to see the people behind the work and the situation, not just the work. We are glad we were able to help you and get you going for your trip.
John Silvers
Very happy, have used Dustys in the past and they have never disappointed me. Fast, friendly service is what they strive and that is what I experienced.
Response from the owner : Thank you for your kind words and the opportunity to help. Please give us a call if you need any other auto repair or service.
Erin Linton
This is the third vehicle I have brought to Dusty's. Evertime I have been exceedingly pleased by the service there. They diagnosed and fixed the problem and went above and beyond to make sure that my vehicle was ready to to go. I'm always so grateful to know my car is in good hands and I won't be jerked around. It is a rare thing to trust a mechanic like this, but Dust's has earned it and proves it time and time again
Response from the owner : Thank you Erin, this feedback is great to hear. We have great customers. We are fortunate that we have the opportunity to keep helping them and their families, some for generations. Thank you for trusting us with your vehicles and being great to work with.
Whether you need to drop off your vehicle or pick it up, our extended schedule ensures convenience
SOUTHERN OREGON’S PREMIER
TRANSMISSION SPECIALISTS
